Privacy Policy

Effective Date: 28/October/2025

1. Introduction

Dharohars (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://dharohars.in and use our services. By accessing or using our website, you agree to the terms of this Policy.

2. Data Controller & Contact Information

Data Controller: Dharohars
Address: H-108/3 B Arvind vihar, Bagmungaliya, Bhopal - 462043
Email: dharoharsblocksandprints@gmail.com


If you have any questions or concerns about this Policy or our data practices, please contact us using the information above.

3. Information We Collect

We may collect the following categories of personal information:

  • Identifiers & Contact Information: name, email address, phone number, billing/shipping address, IP address, device information.

  • Payment Information: payment method details (handled securely through third-party payment processors).

  • Transaction & Order Data: details of purchases, returns, exchanges, order history.

  • Website & Usage Data: browsing behaviour on our site, pages visited, time spent, clicks, cookies and analytics data.

  • Marketing & Communications Data: your preferences for receiving communications and offers from us.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders, including shipping, delivery, returns or replacements.

  • To communicate with you about your orders, account or customer service.

  • To improve, personalise and optimise our website and services (analytics, testing, product recommendations).

  • To provide marketing and promotional offers (with your consent, where required).

  • To comply with our legal obligations and protect our rights and interests.

5. Sharing & Disclosure of Information

We may share your personal information:

  • With service providers who perform functions on our behalf (payment processors, shipping/logistics partners, IT providers).

  • With legal or regulatory authorities, if required by law or in response to valid legal process.

  • With business partners, if you choose to purchase a product or service offered in collaboration (we will inform you in such cases).

  • In the event of a business transfer (e.g., merger, acquisition) your data may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own direct marketing purposes.

6. Cookies & Tracking Technologies

We and our service providers use cookies, web beacons, tracking pixels, and other tracking technologies to collect usage data and improve our services. Cookies may be “first-party” (placed by us) or “third-party” (placed by service providers). You can manage cookie preferences in your browser settings, though disabling cookies may affect functionality of the site.

7. Data Retention

We retain your personal information only for as long as needed to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law. Once no longer required, we will securely delete or anonymise your data.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, please note that no system or method of transmission over the Internet is completely secure.

9. Your Rights

Depending on your jurisdiction you may have the following rights:

  • The right to access your personal data.

  • The right to correct inaccurate or incomplete data.

  • The right to request deletion of your data.

  • The right to restrict or object to processing.

  • The right to withdraw consent where processing is based on consent.
    To exercise any of these rights, please contact us at [Your Contact Email]. We will respond within a reasonable timeframe.

10. International Transfers

If you are accessing our services from outside [Your Country], please note your information may be transferred to, stored and processed in [Your Country] or other jurisdictions. By using our service and providing your information you consent to such transfers.

11. Children’s Privacy

Our website is not intended for children under [Insert Minimum Age, e.g., 16] years of age. We do not knowingly collect personal information from children. If we become aware that personal data of a child has been collected, we will take steps to delete it.

12. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. We will post the updated version on our website and update the “Effective Date” above. Your continued use of the website after changes signifies your acceptance of the revised policy.

13. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us:
Email: dharoharsblocksandprints@gmail.com
Address: H-108/3 B Arvind vihar, Bagmungaliya, Bhopal - 462043